Terms of Service

Effective date: September 9, 2026 | Last updated: September 9, 2026

PLEASE READ THESE TERMS CAREFULLY. THEY LIMIT OUR LIABILITY, REQUIRE YOU TO RESOLVE DISPUTES BY INDIVIDUAL BINDING ARBITRATION, AND WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. SEE SECTION 15. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS.

1. Acceptance of These Terms

These Terms of Service (the “Terms”) are a binding agreement between you and UPN3XT, LLC, a Florida limited liability company doing business as Homesheen (“Homesheen,” “we,” “us,” or “our”), governing your access to and use of house-cleaning-services.com and any related pages, forms, telephone numbers, and text-message programs we operate (collectively, the “Service”).

You accept these Terms when you check the box referencing these Terms and submit a request form, when you call or text one of our telephone numbers, or when you otherwise use the Service. If you do not agree to these Terms, do not submit a request and do not use the Service.

You represent that you are at least 18 years old and that any information you submit is truthful, is your own, and relates to a genuine request for residential or commercial cleaning services.

2. We Are a Marketing Service — Not a Cleaning Company

HOMESHEEN IS AN ADVERTISING AND LEAD-MATCHING SERVICE ONLY. WE ARE NOT A HOUSE CLEANING COMPANY, JANITORIAL COMPANY, MAID SERVICE, STAFFING AGENCY, OR CONTRACTOR OF ANY KIND. WE DO NOT PERFORM, SUPERVISE, SCHEDULE, PRICE, INSPECT, LICENSE, INSURE, BOND, BACKGROUND-CHECK, ENDORSE, GUARANTEE, OR OTHERWISE STAND BEHIND ANY CLEANING SERVICES.

WE ARE NOT A PARTY TO, AND HAVE NO LIABILITY UNDER, ANY AGREEMENT, QUOTE, ESTIMATE, BOOKING, OR TRANSACTION BETWEEN YOU AND ANY SERVICE PROVIDER. SERVICE PROVIDERS ARE INDEPENDENT THIRD-PARTY BUSINESSES. THEY ARE NOT OUR EMPLOYEES, AGENTS, PARTNERS, JOINT VENTURERS, FRANCHISEES, OR REPRESENTATIVES, AND WE ARE NOT THEIRS. NEITHER PARTY HAS AUTHORITY TO BIND THE OTHER.

WHEN YOU SUBMIT A REQUEST, WE TRANSMIT AND SELL YOUR CONTACT INFORMATION AND PROJECT DETAILS TO A THIRD-PARTY SERVICE PROVIDER, WHO MAY CONTACT YOU DIRECTLY. SEE OUR PRIVACY POLICY.

Any name, logo, review, rating, badge, or description of a Service Provider that appears on the Service is supplied by that Service Provider or by a third party. We do not independently verify it and it is not our statement about that business.

3. Definitions

“User,” “you” — any person who visits the Service, submits a request form, or calls or texts a Homesheen telephone number.
“Service Provider” — an independent third-party cleaning business, franchise, or operator to which we transmit a Request.
“Request” or “Lead” — the information you submit through a form or provide during a call, including your name, telephone number, email address, service address or ZIP code, and the details of the cleaning work you are seeking.
“Content” — all text, images, layouts, data, and other materials made available through the Service.

4. Description of the Service

The Service lets you describe a cleaning job and be connected with an independent Service Provider that works in your area. In general:

We route each Request to one Service Provider serving your area. We do not operate an open bidding marketplace and we do not distribute a single Request to a list of competing buyers.
We may contact you ourselves — by telephone call or text message — to confirm your request, collect missing details, or follow up. See Section 6.
Matching is based on service area, availability, job type, and our commercial arrangements. It is not a ranking, recommendation, or quality assessment, and no matching outcome is guaranteed.
We do not guarantee that a Service Provider will contact you, quote you, accept your job, appear on time, complete the work, or charge any particular price.
All pricing, scheduling, scope, payment, cancellation, damage, and warranty matters are agreed strictly between you and the Service Provider.
Any prices, ranges, or estimates shown on the Service are general market information for illustration only. They are not offers, quotes, or commitments, and they do not bind us or any Service Provider.

5. Eligibility and Service Area

The Service is intended solely for residents of the United States who are 18 years of age or older. We currently serve all U.S. states except Alaska and Hawaii. The Service is not directed to, and we do not knowingly accept requests from, individuals located outside the United States. If you access the Service from outside the United States, you do so on your own initiative and are responsible for compliance with local law.

The Service is not directed to children. See our Privacy Policy for details.

6.1 Consent you give when you submit a Request

By checking the consent box and clicking “Submit” (or by calling or texting us), you provide your prior express written consent and electronic signature authorizing Homesheen and the Service Provider matched to your Request to contact you at the telephone number and email address you provided — including by live agent, automatic telephone dialing system, artificial or prerecorded voice, and SMS or MMS text message — regarding your cleaning request and related services, even if the number you provided is listed on any state or federal Do Not Call registry.

You understand and agree that:

Consent is not a condition of purchasing any goods or services;
Message and data rates may apply and message frequency varies;
You may revoke consent at any time as described in Section 6.3;
You may still request service by calling us directly at (877) 549-4411 without providing this consent.

You represent that the telephone number you submit belongs to you, that you are its regular user and subscriber, and that you have authority to give this consent. If your number changes or is reassigned, you agree to notify us promptly at privacy@house-cleaning-services.com.

6.2 Text messaging program

If you opt in to text messages, Homesheen will send you messages relating to your request, appointment coordination, and account or service notices. Reply STOP to any message to opt out and HELP for assistance, or contact us using the details in Section 20. Carriers are not liable for delayed or undelivered messages.

Mobile opt-in is never sold or shared. Your mobile telephone number and your SMS opt-in consent are used solely for the Homesheen text-message program described in this Section. We do not sell, rent, lease, or share mobile opt-in information or SMS consent with any third party for that third party’s marketing purposes, and no mobile information is shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support the messaging program itself (for example, our messaging platform and telecommunications carriers) is permitted solely to deliver the messages you requested. Any separate consent you give a Service Provider to contact you is obtained and maintained by that Service Provider under its own policies.

6.3 How to revoke consent

You may revoke consent to calls or texts from Homesheen at any time and by any reasonable means, including by replying STOP, QUIT, END, REVOKE, CANCEL, or UNSUBSCRIBE to any text message; telling our representative during a call; emailing privacy@house-cleaning-services.com; or calling (877) 549-4411. We will honor a revocation as soon as practicable and in no event later than ten (10) business days after receipt. A revocation directed to us applies to communications from Homesheen; to stop communications from a Service Provider, you must also tell that Service Provider directly.

6.4 Call recording and monitoring

CALLS TO AND FROM HOMESHEEN MAY BE MONITORED AND RECORDED FOR QUALITY ASSURANCE, TRAINING, VERIFICATION OF CONSENT, AND RECORDKEEPING PURPOSES. BY CONTINUING WITH A CALL AFTER THE RECORDING ANNOUNCEMENT, OR BY CALLING OR ACCEPTING A CALL FROM US, YOU CONSENT TO SUCH MONITORING AND RECORDING BY ALL PARTIES TO THE CALL. IF YOU DO NOT CONSENT, TELL THE REPRESENTATIVE AT THE START OF THE CALL OR END THE CALL AND CONTACT US IN WRITING INSTEAD.

7. No Warranty; No Vetting or Screening

THE SERVICE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE MAKE NO WARRANTY, REPRESENTATION, OR GUARANTEE REGARDING THE QUALITY, SAFETY, LEGALITY, HONESTY, LICENSING, BONDING, INSURANCE, TAX STATUS, IMMIGRATION OR EMPLOYMENT STATUS, PRICING, PUNCTUALITY, AVAILABILITY, WORKMANSHIP, OR CONDUCT OF ANY SERVICE PROVIDER OR ANY OF ITS PERSONNEL.

WE DO NOT VET, SCREEN, INTERVIEW, BACKGROUND-CHECK, DRUG-TEST, CREDENTIAL, OR VERIFY ANY SERVICE PROVIDER OR ITS EMPLOYEES OR SUBCONTRACTORS, AND WE DO NOT VERIFY THAT ANY SERVICE PROVIDER HOLDS ANY LICENSE, PERMIT, BOND, OR INSURANCE. ANY RELIANCE ON A SERVICE PROVIDER IS AT YOUR SOLE RISK. WE STRONGLY ENCOURAGE YOU TO REQUEST PROOF OF INSURANCE, CHECK REFERENCES AND REVIEWS, CONFIRM ANY LICENSE REQUIRED IN YOUR JURISDICTION, AND OBTAIN A WRITTEN AGREEMENT BEFORE ANY WORK BEGINS OR ANYONE ENTERS YOUR HOME.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT — INCLUDING PRICES, SERVICE AREAS, DESCRIPTIONS, AND LOCAL INFORMATION — IS ACCURATE, COMPLETE, OR CURRENT.

8. Assumption of Risk and Release of Claims

You assume all risk arising from your dealings with any Service Provider, including risk of property damage, loss or theft of property, personal injury, bodily harm, no-shows, incomplete or defective work, unauthorized entry, disputes over price or billing, and the conduct of any person a Service Provider sends to your property.

You must resolve any such dispute directly with the Service Provider. We have no obligation to intervene, mediate, refund, or compensate, although you may report a problem to us at support@house-cleaning-services.com and we may, at our sole discretion, stop routing requests to that Service Provider.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE AND FOREVER DISCHARGE UPN3XT, LLC, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, MANAGERS, MEMBERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM ANY AND ALL CLAIMS, DEMANDS, LOSSES, AND DAMAGES OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY SERVICE PROVIDER, ANY SERVICE PROVIDER’S PERSONNEL, OR ANY TRANSACTION OR COMMUNICATION FACILITATED THROUGH THE SERVICE.

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH READS: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.” YOU WAIVE ANY SIMILAR PROVISION OF THE LAW OF ANY OTHER JURISDICTION.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL UPN3XT, LLC OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, LOSS OF PROFITS, LOSS OF GOODWILL, OR LOSS OF DATA, ARISING OUT OF OR RELATING TO THE SERVICE, ANY SERVICE PROVIDER, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD.

These limitations are an essential basis of the bargain between you and us and apply even if a limited remedy fails of its essential purpose. You acknowledge that the Service is provided to you free of charge and that these limitations reflect that allocation of risk.

10. Indemnification

You agree to defend, indemnify, and hold harmless UPN3XT, LLC, its affiliates, and their respective officers, managers, members, directors, employees, and agents from and against any claims, actions, demands, damages, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

your use of or access to the Service;
your breach of these Terms or any applicable law;
your dealings, agreements, or disputes with any Service Provider; or
your submission of any telephone number, email address, or other information that is not yours or for which you lack the authority to provide consent, including any resulting claim under the Telephone Consumer Protection Act, the Florida Telephone Solicitation Act, or any other federal or state telemarketing, privacy, or consumer-protection statute.

11. Advertising and Material Connection Disclosure

How we make money. Homesheen is an advertising and lead-generation service. We are paid by the independent cleaning businesses we connect you with. We receive compensation when we transmit your Request to a Service Provider and, in some arrangements, in connection with work that Service Provider performs. This creates a material connection between us and every Service Provider you may be matched with.

Our compensation may affect which Service Provider receives your Request. Placement, matching, and any presentation order on the Service are paid advertising arrangements — they are not editorial rankings, awards, endorsements, or statements that one business is better, safer, or more qualified than another. You pay us nothing for using the Service.

12. Your Submissions; Prohibited Uses

You agree that the information you submit is accurate, current, and complete, and that you will update it if it changes. You agree not to:

submit another person’s telephone number, email address, or personal information without that person’s authority;
submit false, fictitious, test, or automated requests, or requests you do not intend to pursue;
use the Service to solicit or advertise to Service Providers or other users;
scrape, crawl, harvest, frame, mirror, or systematically copy the Service or its Content, or use it to train a machine-learning model, except as expressly permitted in writing;
interfere with, probe, overload, or attempt to gain unauthorized access to the Service or its underlying systems; or
use the Service for any unlawful purpose or in violation of these Terms.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, store, and transmit the information you submit for the purposes described in these Terms and our Privacy Policy.

13. Intellectual Property; AI-Assisted Content

The Service, its Content, and the Homesheen name, logo, and trade dress are owned by UPN3XT, LLC or its licensors and are protected by United States and international intellectual property laws. We grant you a limited, revocable, non-transferable license to view the Service for your own personal, non-commercial use. All other rights are reserved.

Portions of the Content on this site — including descriptive, local, and informational text — may be produced or edited with the assistance of automated tools, including artificial intelligence. Such Content is provided for general information only, may contain errors or omissions, and is not professional, legal, tax, insurance, or safety advice. Do not rely on it as a substitute for confirming details directly with a Service Provider or a qualified professional.

14. Third-Party Links and Services

The Service may link to or embed third-party websites, tools, and content. We do not control and are not responsible for them, their content, their privacy practices, or your dealings with them. Links are not endorsements.

15. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY DECIDE YOUR CLAIMS.

15.1 Informal resolution first

Before starting an arbitration, you and we agree to try to resolve the dispute informally for sixty (60) days. You must send a written Notice of Dispute to the address in Section 20 that includes your name, the telephone number and email address you submitted, a description of the dispute, and the relief you seek. We will send any Notice of Dispute to the contact details you provided. This informal-resolution period is a condition precedent to commencing arbitration, and any applicable limitations period is tolled while it runs.

15.2 Agreement to arbitrate

Except as stated in Section 15.5, you and UPN3XT, LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, any communication you receive as a result of your Request, or the relationship between us (a “Dispute”) will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, and not in court. The Federal Arbitration Act governs this Section. The arbitrator, and not any court, has exclusive authority to resolve threshold questions of arbitrability, including the scope, enforceability, and formation of this agreement to arbitrate — except that a court has exclusive authority to decide the enforceability of Section 15.3 (class waiver).

The arbitration will be conducted by a single arbitrator, in the English language, and — unless you and we agree otherwise — by documents only, by telephone or video conference, or in person in the county of your residence. The arbitrator may award any relief available in an individual action in court, subject to Section 9, and must issue a reasoned written award. Judgment on the award may be entered in any court of competent jurisdiction. The Service Providers to whom your Request is transmitted are intended third-party beneficiaries of this Section with respect to claims arising out of communications made in connection with your Request.

15.3 Class action and jury trial waiver

YOU AND UPN3XT, LLC WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO BRING, JOIN, OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR OTHER REPRESENTATIVE ACTION. THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO RESOLVE THAT PARTY’S INDIVIDUAL CLAIM. IF THIS PARAGRAPH IS FOUND UNENFORCEABLE AS TO ANY CLAIM FOR RELIEF, THAT CLAIM MUST BE SEVERED AND BROUGHT IN COURT, AND ALL OTHER CLAIMS REMAIN IN ARBITRATION.

15.4 Coordinated or mass filings

If twenty-five (25) or more demands for arbitration of a substantially similar nature are filed against us by or with the assistance of the same law firm or coordinated group of counsel within a 180-day period, the demands will be administered in staged batches of no more than fifty (50) at a time, with a single arbitrator per batch and a bellwether process. All limitations periods are tolled for demands awaiting a later batch. You and we will cooperate in good faith with the AAA to implement this process, which is intended to reduce cost and delay for both sides.

15.5 Exceptions and opt-out

Either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive relief in court to protect intellectual property rights.

You may opt out of this Section 15. To do so, send written notice within thirty (30) days of your first acceptance of these Terms to legal@house-cleaning-services.com or to the mailing address in Section 20, stating your name, the telephone number you submitted, and that you opt out of arbitration. Opting out does not affect any other part of these Terms and will not affect how we handle your Request.

15.6 Time limit to bring a claim

To the maximum extent permitted by law, any Dispute must be filed within one (1) year after it arises, or it is permanently barred. This paragraph does not apply where a shorter or longer period is required by non-waivable law.

16. Governing Law and Venue

These Terms and any Dispute are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules, and by the Federal Arbitration Act as to Section 15. If a Dispute proceeds in court rather than arbitration, you and we consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Florida, and waive any objection based on inconvenient forum.

Nothing in this Section deprives you of the protection of any non-waivable consumer-protection or privacy law of the state in which you reside.

17. Changes to These Terms

We may update these Terms at any time. We will post the revised version with a new “Last updated” date, and material changes will be identified on this page for at least thirty (30) days. Changes apply prospectively; they do not apply to a Dispute of which we already had notice. Your continued use of the Service after changes take effect constitutes acceptance. A change to Section 15 does not apply to a Dispute arising before the change.

18. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, including if we believe you have violated these Terms or submitted fraudulent, automated, or third-party information. Sections 2, 7 through 16, and 19 survive any termination.

19. General Provisions

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions stay in force.
No waiver. Our failure to enforce any provision is not a waiver of it.
Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us regarding the Service and supersede all prior understandings.
Electronic communications. You consent to receive communications from us electronically, and you agree that electronic notices, agreements, and records satisfy any legal requirement that they be in writing.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
Headings. Headings are for convenience only and do not affect interpretation.

20. Contact Us

UPN3XT, LLC d/b/a Homesheen
1997 Lake Waters Pl, Lutz, FL 33558
Telephone: (877) 549-4411
General: support@house-cleaning-services.com
Legal notices and arbitration opt-out: legal@house-cleaning-services.com
Privacy requests: privacy@house-cleaning-services.com